COVID-19 Protocols and our Office

The outbreak of the corona virus disease (COVID-19) in 2020 has caused significant disruptions across the province and in all industries in Canada. We are all trying to plan for an uncertain future in 2021 and work towards better times.

Brooke Downs Vennard LLP has made all reasonable efforts to ensure the safety and well-being of our lawyers, staff, clients, and visitors to our office. We review the provincial health orders and adhere to the recommendations of public health authorities. We have protocols in place as identified below.

We encourage our clients to contact us by telephone or email. We are also working with the newer technology of videoconferencing in order to also respond to client needs but keeping all involved safe in their own spaces. We do note that we have had a significant staff turnover unlike our firm has ever experienced in its 43 year history. However, we remain available and responsive to our clients.

Our offices are open by appointment but we do require masks be worn by people entering. We ask clients not to drop-in without contacting us first to screen for virus exposure.

 

Protocols:

As part of the provincial health mandate, we require masks be worn by clients, lawyers and staff. We have encouraged all lawyers, staff and visitors to practice proper hand hygiene, particularly frequent hand washing. Hand sanitizer is readily available throughout our offices. We have asked all lawyers and staff to self-monitor for COVID-19 symptoms, and to stay home when ill.

We are limiting in person meetings and replacing with telephone or video-conference, when possible. We acknowledge provincial-imposed travel restrictions and require our lawyers and staff to follow such restrictions.

Note regarding the Courts:

We note that Court hearings are being scheduled sporadically and are not in person. The emphasis for the Courts is on urgent matters. Access to justice has been tempered by the Courts’ concerns over the safety and health of the Court staff, judges and lawyers. Court processing times have increased for such things as grants of probate and administration, chambers scheduling and non-emergent matters as determined by the Courts.